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FREQUENTLY ASKED QUESTIONS (Q&A) |
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Yes. However the amount is not much because it is air tool; only a little water is sucked by air. We recommend Silent-Cleaner can handle gravel for liquid.
Yes. However its dust bag is not made fine in order to let air go through (if it is too fine, it blows up), so sucked powder goes out of the dust bag. This is the same with Dust Collector series too. We recommend Mini-Porter-Cyclone and Silent-Cleaner can handle gravel for powder.
Please check if you use the products under sufficient conditions. Confirm if your compressed air provides enough quantity of air and use air hoses big enough for the products. Please refer to the recommended compressor size chart.
Please contact the shop you bought the products for warranty and return policy. We basically have no warranty since our products don't break down. But if the goods were damaged in transit, we can offer new products. Please send the damaged products and send pictures to prove the damage before you open the boxes.
For direct trading, our payment term is T/T Japanese yen in advance. Minimum order quantity is 1. We have distributors in many countries so please contact us.
Standard Mini-Porter-Cyclone (ex: MP38CF12) doesn't work by itself. It needs another vacuum cleaner such as Silent-Cleaner can handle gravel. However, Mini-Porter-Cyclone WA models (ex: MP38WACF12) can work by itself since it is equipped with an ejector.
Yes. We have filters to change SC30-32S to SC30-32SW/F, SC30-32SW/F to SC30-32S.
Yes. But please take off the filter so that it doesn't get wet. We have Hydro stopper as an option.
We offer conductive hoses. We recommend ones with SUS tank not PVC tank. |
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